Fill out the form below and we’ll get back to you as soon as possible. We typically respond within 24 hours.
Email Us: support@kidsstoryonline.com
Frequently Asked Questions
How long does it take to get a response?
We typically respond to all inquiries within 24 hours during weekdays. Weekend responses may take up to 48 hours.
Do you offer customer support for technical issues?
Yes! If you’re experiencing technical issues with our story generator, please contact us at support@kidsstoryonline.com and include details about the problem you’re experiencing.
Can I suggest new story themes or features?
Absolutely! We love hearing suggestions from our users. Please use the “Story Feedback” option in the contact form or email us directly with your ideas.
Is my child’s information safe when using your service?
Yes, we take privacy very seriously. We do not store any personal information from children. All story personalization data is processed in real-time and immediately discarded. Read our Privacy Policy for more details.
Can I use your stories in my classroom?
Yes! Many teachers use our stories in their classrooms. The stories are free for educational use. For commercial use, please contact us for permission.